Send the brief, current cut, runtime, deadline and required versions through the contact form. Share what is available, even if some details are still being worked out.

The Palette will review the project and confirm the scope, fee, schedule and payment terms in writing. Once the booking is confirmed, the booking form collects the final project and handover details.

Every project is scoped individually and confirmed in a written estimate before work begins.

Pricing reflects runtime, source complexity, camera count, required deliverables and turnaround. Send the current cut, runtime, deadline and required versions through the contact form so the work can be assessed.

The standard advance payment is 50% of the agreed project fee, payable before work starts. A lower advance may be negotiated, subject to a minimum of 20%, and must be agreed in writing.

Final masters are released on delivery following sign-off. The remaining balance invoice is issued the same day and is due 14 calendar days from the invoice date. Thirty-day terms apply only where agreed in writing before delivery.

The advance, balance and any agreed exception are recorded in the written estimate. The invoice states the payment method and due date.

Sound mixing, sound design, VFX, beauty retouching, and editorial changes are not included in the color grading scope.

Reconforms, additional revision rounds, new versions, and deliverables that were not listed in the estimate are quoted before the work begins.

Where useful, The Palette can help identify or coordinate with the appropriate specialist.

The Palette works with production companies, agencies, in-house content teams, directors, editors, and artists in the UK and internationally.

Color grading is the core service. Conform, online finishing, custom LUTs, and supervised review can be included where the project requires them.

Yes. The Palette is based in Brighton and works worldwide.

Calls and reviews are scheduled around the production time zone. Fees are quoted in GBP unless the written estimate states otherwise.

Most projects run remotely. This removes travel days and facility minimums, and allows versions to go out as soon as they are rendered.

Remote supervised sessions are available for live direction and sign-off.

In-person attendance is also available by arrangement. It is quoted as a committed day plus transport, regardless of runtime, because the day is reserved for the project.

If only the final sign-off needs someone in the room, the bulk of the grade can run remotely and the attended session can be scoped separately.

Yes. Remote supervised sessions are available for live creative direction, agency review, and final sign-off.

Supervised time is confirmed in the written estimate. In-person attendance is available by arrangement.

Yes. Secure upload links are provided for project assets, and NDAs can be signed where required.

Material marked confidential is excluded from portfolio and promotional use.

Unless the estimate, an NDA, or a written agreement says otherwise, approved project stills and clips may be used in The Palette's portfolio and promotional channels after public release.

Discuss any restrictions before work begins so they can be recorded in the estimate.

Where appropriate, the requested on-screen credit is:

Colorist: Khalif Sultan, CSI

Confirm the handover workflow before exporting. Depending on the project, this will be original source media with a prepared timeline, or an agreed high-quality flattened master.

• A picture-locked edit with clearly identified timeline settings and version
• The agreed media package and DRT, XML, FCPXML or AAF where required
• A locked reference with audio and matching timecode
• Camera/color information, look references and relevant LUTs
• Separate graphics, subtitles, audio, VFX and mattes where required for the agreed finishing scope

Follow the Grade prep guide for your selected workflow.

The timing, shot order, and duration of the edit are final.

Editorial changes after grading begins require a reconform and may affect the schedule and fee. If a change is unavoidable, send the revised cut and reference before making any assumptions about delivery.

The standard master is confirmed in the written estimate. A common delivery is ProRes 422 HQ at source resolution in Rec.709 Gamma 2.4.

ProRes 4444, DNxHD or DNxHR, DCP, broadcast masters, and platform-specific exports are available where required.

Include every required version in the brief so it can be scoped properly.

Most professional camera originals and intermediate formats can be accepted, including RAW, ProRes, and DNxHR.

H.264 and H.265 are suitable for reference and some delivery uses, but they are not preferred as grading source media.

If the production uses mixed formats, unusual codecs, or a VFX-heavy pipeline, get in touch before exporting.

Final masters are retained for 30 days after project completion. Source and consolidated media, Resolve project files and look/LUT files are not retained after project completion.

Only compressed versions of masters may be kept beyond 30 days for personal portfolio use, where the project permits that use. Keep your own copies of the delivered masters and source materials.

Rerenders requested after completion are quoted as a new project, subject to availability. The required materials, handover and scope are agreed in the new quotation.

Two revision rounds are included unless the written estimate says otherwise.

Feedback is submitted as one consolidated set of timecoded notes through Frame.io. This keeps the review clear and prevents conflicting directions from different stakeholders.

Additional rounds are quoted before they begin.

Tell The Palette as soon as the schedule changes.

Availability is confirmed against the dates in the written estimate. A significant delay, new cut, or missed asset deadline may require the grade to be rescheduled.

The Palette will confirm the effect on availability, delivery, and scope before continuing.

Turnaround depends on runtime, conform quality, source complexity, review requirements and the number of versions.

The Palette confirms the delivery schedule after reviewing the material, handover requirements and availability. Allow time for asset transfer, conform checks and feedback.

Rush work may be available by agreement. Flag the deadline when enquiring so the scope and schedule can be assessed together.

Consumer displays vary in brightness, color, contrast, viewing mode, and calibration. Phones and televisions may also apply automatic processing.

The grade is monitored in a calibrated, color-managed environment and delivered to the agreed specification. For Rec.709 work, that is commonly Gamma 2.4.

Check review files with automatic display modes and brightness adjustments turned off where possible.